Frequently asked questions
What is the return policy?
At Goalriz.com, we have 30 days return policy. That means, if you are not completely satisfied with your online purchase, you may return it for a refund within 30 days of purchase.
We accept the return under the following conditions:
- You received wrong products
- Your order contains damaged products
- Part of your order is missing from the package
- You must contact us first for returning the product.
- It’s not pass 30 days since purchased date
- Products must be new, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more, please read our Return Policy.
Will you store my credit card information?
No. All transactions are processed through secure, encrypted platforms. Your payment details are not stored on our servers.
When will I get my order?
We typically require 2 to 3 working days to process and dispatch your order. Shipping time will take 5-7 working days.
Handling + Transit Time = Total Estimated Delivery Time
Thus, estimated delivery times after order has been placed is 7-10 working days.
Please account for any public holidays or customs processing that may affect delivery time.
Do I need an account to place an order?
No, you can place an order as a guest—no account is required.
How much does shipping cost?
We offer Free Shipping Worldwide for all orders with no minimum order. You will never be charged hidden fees or surprise surcharges at checkout.