Shipping Policy

At Goalriz, we are committed to delivering your orders in a clear, reliable, and transparent manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

Shipping Destination

We currently ship only to customers within the United States.

At this time, we do not offer international shipping to other countries.

Order Processing Time

Orders are processed within 1–2 business days, Monday through Friday, excluding public holidays.

Orders placed on weekends or public holidays will be processed on the next business day.

Where We Ship From

All orders are shipped from our primary fulfillment facility located in Malaysia.

Shipping Carrier

Orders are delivered using DHL. The courier is responsible for transportation from dispatch to final delivery.

Estimated Delivery Time

  • Processing Time: 1–2 business days
  • Transit Time (United States): Estimated 7–10 business days after dispatch
  • Total Estimated Delivery Time: Approximately 8–12 business days

Delivery times are estimates only and may vary due to customs clearance, public holidays, weather conditions, or courier delays beyond our control.

Shipping Cost

We offer flat shipping rate of $15.90 for all orders with no minimum amount. There are no hidden fees or additional charges at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number
  • Tracking link

Please allow 2–3 business days after dispatch for tracking information to become active.

Change of Delivery Address

If you need to update your delivery address, please contact us as soon as possible at support@goalriz.com.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has shipped, cancellation or rerouting is no longer possible.

Customs & Import Duties

In rare cases where customs duties or import taxes are applied by U.S. authorities, such charges are the responsibility of the customer, as these fees are imposed by government agencies and are outside our control.

Business Information

Goalriz is operated by Goalriz Co, a company registered in Malaysia.
Registration No: 202203015343

Address:
9, Jalan Semenyih Mewah 10,
Taman Semenyih Mewah,
43500 Semenyih, Selangor,
Malaysia

Email: support@goalriz.com

Phone: +60148240036

Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM (MYT)

Live chat support is available during customer support hours.