Shipping Policy
At Goalriz.com, operated by Goalriz Co, we are committed to delivering your order in a reliable, timely, and transparent manner. This Shipping Policy explains how we process and ship orders exclusively to customers in the United States.
Shipping Destination
We currently ship only to the United States. We do not ship to any other countries at this time.
Order Cut-off
Orders placed before 2:00 PM MYT (GMT+8) will enter our fulfilment queue the same working day.
U.S. Equivalent:
• 10:00 PM PST (previous day)
• 1:00 AM EST
Orders placed after this time will be processed the next working day.
Where We Ship From
All orders are shipped from our primary fulfillment facility located in Malaysia.
Shipping Carrier
We ship exclusively with DHL. DHL handles the entire delivery process, from dispatch in Malaysia to final delivery at your address in the United States.
Processing Time
All orders will be processed within 1-2 business days (Monday – Friday).
Transit Time
Estimated U.S. transit time: 7-10 business days after dispatch.
Total Estimated Delivery Time
Processing Time + Transit Time = 8–12 business days (estimated).
Delivery times may vary due to customs delays, holidays, or courier conditions.
Shipping Cost
We offer Free Standard Shipping for all U.S. orders. No hidden fees or additional surcharges will be applied at checkout.
Track Your Package
Once your order ships, you will receive an email containing:
- Tracking number
- Courier information
- Tracking link
Please allow 2–3 business days for tracking to update after dispatch.
Change of Address
If you need to change the place to deliver your order, please contact us immediately at support@goalriz.com. We cannot change the delivery address once it is in transit.
Order Cancellation
Orders may be cancelled any time before the order is dispatched. Once shipped, we are unable to cancel or reroute the package.
Customs & Import Duties
We cover all shipping and handling costs. Most shipments do not incur duties for U.S. customers. If any customs fees are applied by U.S. authorities, they will be the customer’s responsibility.
Contact Information
Business Name: Goalriz Co
Telephone: +60148240036
Email: support@goalriz.com
Contact Form: Here
Address: 9 Jln Semenyih Mewah 10,43500 Semenyih, Selangor, Malaysia
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (MYT) / Equivalent to 8:00 PM – 4:00 AM EST
Live Chat is Available